Quest Consultants' Jason Winder is currently providing technical support in Haiti. Jason's primary focus is determining the current state of a data center in order to plan for upgrades. Providing international technical support is always a challenging task because of language barriers, travel, and cultural differences. Luckily, Jason is fluent in French, which greatly lowers the language barrier, has extensive experience working with different cultures after spending several years in Europe, and is happy to be away from Washington DC for a few days during the oppressively hot summer.